Let's discuss your technical or digital need
We are happy to receive your inquiry and discuss your need. You can contact us through WhatsApp or email.
Send a messageKARCSHAM supports customers across Sudan, South Sudan, Chad, Libya, and other markets through remote-first technical operations.
Choose the contact method that works for you
WhatsApp only
+12492003858
WhatsApp messages only — this number does not take phone calls.
Send a WhatsApp messageWhatsApp & calls — Sudan
+24923122536
Local Sudan number for WhatsApp messages or phone calls.
Send a WhatsApp message Call by phoneService-request working hours
Saturday – Thursday 06:00–15:00 UTC
That is 08:00–17:00 Khartoum time
These hours are for service requests only. The store has no working hours: it takes orders and payments at any time.
You can send a service request at any time; the team starts working on it during working hours.
These hours were confirmed on 20 September 2026.
What to include when you reach out
To help us understand your need quickly, consider including the following when you contact us:
- Requested service type
- Work location or scope if available
- Brief description of the need or issue
- Preferred response method
Send your message directly
Your message reaches the right team, who will follow up with you.
Ready to get in touch?
Choose the right method and start the conversation today.