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FAQ In category: Karcsham Fi

Errors and alerts reference

Published: 2026-07-04

What Karcsham Fi errors mean and what to do next.

This is a quick reference for common Karcsham Fi messages.

No Router

Select a router from the top bar, add one under Settings > Routers, or ask a super admin for access.

Different device or Device changed

The device behind the IP does not match the saved MikroTik identity. Stop generation and publishing, open Routers, test connection, and use Re-bind only if the device swap is intentional.

Invalid host or host not allowed

Enter only an IP or hostname. Do not use http://, paths, or localhost.

Host could not be resolved

DNS failed. Check DNS or use a direct IP.

Router already exists

Edit the existing router or use a different host.

Router limit reached

Delete an unused router or upgrade from Central.

Projected Central package or Effective access denied

KF is showing the latest package projection from Central, but effective access is denied or still synchronizing. Review the subscription in KARCSHAM Central, wait briefly after a recent payment or upgrade, and send the message to support if it remains blocked.

Quarantined by subscription limit

The router exists but is outside the package allowance. Editing or re-enabling the router will not remove the quarantine. Delete an unused router or upgrade; after Central updates, the router can become operable again according to allowance rules.

Secure transport misconfigured or File transfer unavailable

API-TLS or SFTP is incomplete or failing. Check api-ssl and the RouterOS certificate, enter the API-TLS certificate name, provide SFTP username, password, and host-key fingerprint together, and keep the SFTP account separate from the API account.

Record sale/payment failed

The sale or payment could not be recorded in Voucher Lifecycle Report. Select issued unsold inventory, avoid future dates, use a valid Sale Reference for payments, do not exceed the outstanding amount, and confirm the active router.

Enter a valid report date

The report date is invalid. Use the date field and avoid incomplete or impossible dates.

Invalid data size

Use 512M, 1G, or 1.5G. For one gigabyte type 1G.

User already exists

Choose another username or edit the existing user.

No data found

Refresh and confirm the selected router.

Select cards first

Select one or more cards before batch actions.

Value is required

Choose the target profile, server, or group for that operation.

Queue worker is not running

Background jobs will not start. Contact server support and do not repeat Generate.

Stalled or Failed

Read last_error, fix the cause, then Resume.

Bulk generation not included

Generate one card or upgrade.

Package can issue X more cards

Reduce Quantity to X or less, wait for renewal, or upgrade.

Expire monitor could not be installed

Open Live Report and install or enable Expire Monitor.

Custom hotspot pages not included

Preview only, or upgrade.

Select at least one router

Choose routers before deployment.

Backup failed or Import failed

Read Last Output and send it to support.

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